Putting Customers First

Administrative Services

Employees/Dependents

Enrollment Processing
- Eligibility Management
COBRA Education/Coordination
Plan Installation
New Hire Benefit Kits
Account Reconciliation
Problem Resolution
Integrated Benefit Technology Consulting & Solutions
- Consolidated Billing
- Benefit Statements
- Online Enrollment
- Full-Service Customized Website
- Health Advocate
- HR Administrator Reference Library
- Payroll Administration/Integration

Claims Advocacy & Research
- Work with Collection Agencies, Providers and Carriers to Resolve Open Issues
Claims Denial Appeal Support
Reporting Database to Track and Document Open Issues to Completion
Education and Answers to Benefit Questions
Benefit Counseling for Sensitive Healthcare Issues
Provider Locator
Pre-Certification Support & Coordination
- Medical
- Prescription
- Durable Medical Equipment
- Problem Resolution